Frequently Ask Questions

⦁ Debit Card
⦁ Crypto
⦁ Bank Wire
⦁ Mobile Money

This refers to the maximum loss (dollar amount) from your account balance that we allow on any given day. Our MAD is 10% of the initial account balance.

For example, on a $100,000 account, the MAD would be $100,000 x 10% or $10,000.

The initial account balance minus the MAD is the Stopout Level (SOL). In this case, the SOL would be $100,000 – $10,000 or $90,000.

$2,000,000. However, each trader is permitted to possess a maximum of two accounts, thus totalling $4,000,000.

ATDs are not calendar days, but rather the days that you open new trades. For example, a trade opened on Tuesday and closed on Thursday would only count as 1 ATD. Moreover, the opening of multiple trades on the same day will count s only one ATD.

There are no free retakes for failed accounts. However, we do offer all retake customers a 5% retry discount. This can only be obtained through a coupon code that we provide in our termination emails after one fails their account.

As soon as your payment has been confirmed and your KYC has been approved, we will email your login details to the email address that you provided us.

The violation of the MAD rule will result in immediate disqualification (see question 3 above). In other words, the account will be suspended and will not be eligible for future payouts. However, you can open a new instant funding account and, in doing so, obtain a 5% retry discount using the coupon code in the termination email.

All Portfolio Managers (PMs) are entitled to a tiered profit-sharing structure based on their PM level. For example, PM Level 1 has a profit share of 60%; PM Level 2 has a profit share of 70%; and PM Level 3 and above gives a trader the choice of a 70%, 80% or 90% profit share depending on their chosen route.

 

PM Levels of 3 and above can choose between two distinct routes.

Route 1: Higher Profit Share, Same Level
 
⦁ You can opt for an 80%/90% profit share while remaining at your current PM level.

  Route 2: Lower Profit Share, Scaling Up
⦁ You can opt for a 70% profit share and advance to the next PM level, effectively doubling your account size.
 
Switching Between Routes
Alternatively, you have the freedom to switch between Route 1 and Route 2 at any time. If you initially select Route 1 but later decide to scale up your account, you can switch to Route 2. It should be noted, however, that any profit share must be adjusted to align with the route you choose.

For PM LV1, the first payout can be after 10 Active Trading Days. Any payments thereafter can be requested during the last five days of each calendar month.

 

For PM LV2, payouts can be requested on a bi-weekly basis every 10th and 25th of each calendar month.

 

For PM LV3 and higher, payouts can be requested on each Friday of every week.

*Please note that a minimum of 1% of the initial account balance is required to be able to make a payout request. Furthermore, one must comply with all of the rules and requirements of the Instant Funding program to be eligible for payouts.

All genuine algorithms and EAs that you have bought or developed personally can be used. However, we do forbid the use of Martin Gale, High-Frequency Trading, Ultra-Fast Scalping, Latency Arbitrage Trading, Any Tick Scalping Strategies, Copy Trading of other person signals, any Reverse Arbitrage Trading, any Hedge Arbitrage Trading, as well as the use of any emulators.

Yes. However, you should be aware that risk is not reduced when hedging positions due to the fact that each open position is still considered a new position.

As soon as you’re approved, you’ll receive an email with your new login details immediately. If you are an existing client who did not sign up through the dashboard, then please send an email to support@doxacapitaltd.com and include your name and your account number. After reviewing your account, we will contact you with the next steps. Kindly allow up to 24 hours before sending any follow-up emails.

Yes, using USDC on the Polygon/Matic Network within 24 to 48 hours of the payout request. Please send an email to support@doxacapitaltd.com with details regarding your full name, account number, amount of withdrawal, and your USDC Crypto Wallet on Polygon/Matic Network.

We utilize a prestigious and reputable 3rd party institutional prime liquidity provider regulated in Cyprus and known as CySEC.

Our commissions are $2.25 per lot per side. In addition, we have one of the lowest spreads in the industry, with an average spread of 0.1 pip on EURUSD. Our spreads are also very competitive on indices.

Yes, if it is for religious reasons and if the account has not yet been traded. After making a payment, you can send us an email at support@doxacapitaltd.com with documentation that verifies your religion. After confirming the validity of your request, we will convert your account to a Swap Free account.

All traders are responsible for paying their own tax obligations.

If an account remains inactive for more than 30 days, we has the right to terminate the account. To avoid this, however, customers can email us at support@doxacapitaltd.com for us to freeze the account until they are ready to continue trading.

To be able to merge your accounts, both accounts must be of the same size and you must be in net profit.

Each time you are able to achieve a 10% profit target, we will scale up your account by 200%. Moreover, there is no time limit for this to occur, whether it be one month or one year.

No. Instant Funding requires for traders to achieve certain profit target objectives within a specific time frame in order to qualify for a larger account and become fully funded. They are also not permitted to make payouts unless they are able to reach the designated profit target objectives.

Direct Funding, on the other hand, requires for traders to pay a larger fee in order to bypass the evaluation phase and have instant access to a larger account.

For the Direct Funding program, there is no refund for the signup fee. Instead, we offer a 60% profit share of the scaling profit target objective which equates to 100% of the original signup fee.

We will only offer a refund on a new account if it has not been traded yet. However, this does not apply to accounts that are more than 14 days old.

After signing up and receiving your login details, you will immediately be funded and given the chance to meet our profit targets and scale your account.

As a funded trader, you’ll start out with a 60% profit share on PM LV1. Thereafter, your profit share will increase by an additional 10% each time you are able to scale up by one level until you are able to achieve a 100% profit share.

No. You are eligible to receive a payout after having completed 10 Active Trading Days (ATDs) after having placed your first trade on the Portfolio Manager (PM) account.

Stop losses must be used on ALL trades. Not using a stop loss, however, is considered to only be a soft breach meaning that it will not lead to the termination of a funded account. However, trades without a stop loss will be automatically closed within 1 minute after placing the trade to ensure proper risk management. Such trades will therefore not be counted toward your profit target objectives.

Copy trading is only permitted if you are copying from your personal trading account into our funded account or from our funded account into another external account(s). However, we might require that you later provide us with the MT5 statement of the trading account that you are copying from to match with the trading account that you manage for us, thus proving that you in fact can trade.

Copy trading is only forbidden in the following circumstances:

– When buying an EA online and multiple traders end up using the same EAs resulting in mirrored trading activity and/or copy trading where the same trades are taken on more than 2 accounts. In such a case, we would contact you and let you know to terminate using such an EA.
 
– Copying other traders’ trades using Social Trading Tools or other copy trading software or using challenge or evaluation pass services.

Yes. In the case that you are disqualified from any of our funding programs, you are eligible to receive a 10% discount on your next Challenge or Instant Funding account purchase or a 5% discount on your next Direct Funding account purchase. This can be redeemed through the use of the Discount Coupon Codes in your termination email.

We process payouts via Crypto, bank transfer and mobile money. If you have signed up through our dashboard, then you can request a payout directly from the dashboard. The withdrawal button will be made available once you become eligible for payouts.

If you have not signed up through the dashboard (old clients), then please email support@cdoxacapitaltd.com with the subject “Payout Request” and specify the amount you would like to payout.

A proof of ID be it a national ID, passport or driver’s license
-A proof of address be it a recent utility bill, bank statement or internet bill.

We currently only offer traders MetaTrader 5 for Windows and Mac OS.

-Forex Majors: EURUSD, GBPUSD, NZDUSD, AUDUSD, USDCHF, USDCAD, USDJPY

 

-Forex Minors : EURGBP, EURNZD, EURAUD, EURCHF, EURCAD, EURJPY, GBPNZD, GBPAUD, ‎GBPCHF, ‎GBPCAD, GBPJPY, NZDAUD, NZDCHF, NZDCAD, NZDJPY, AUDCHF, AUDCAD, AUDJPY, ‎CADCHF, CADJPY, ‎CHFJPY

 

-Commodities: Gold, Silver, Oil
-Major Index Stocks: S&P500, US30, US100, DAX, UK100, F40, JP225, STOXX50, AUS200

Yes, and our server is located in Amsterdam. Thus, if you want the lowest latency possible, then it is advised that you choose your VPS location in Amsterdam.